Privacy policy
Privacy Policy
Last updated: July 2026
At MIANJU, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, contact us, or subscribe to our mailing list, we may collect information including:
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Name
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Email address
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Shipping and billing address
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Phone number
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Order information
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Payment confirmation
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Any information you choose to provide when contacting us
Payment information is processed securely by our payment providers. MIANJU does not store your full payment card details.
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Provide shipping updates and order confirmations
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Respond to customer enquiries and provide support
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Send marketing emails and promotional offers if you have subscribed
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Improve our website, products, and customer experience
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Prevent fraudulent or unauthorised transactions
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Comply with our legal obligations
Marketing Communications
If you subscribe to our mailing list, you may receive emails about new collections, product launches, promotions, and other MIANJU updates.
You can unsubscribe at any time by clicking the unsubscribe link included in any marketing email.
Sharing Your Information
We only share your personal information with trusted third-party service providers where necessary to operate our business, including:
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Payment processors
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Shipping and fulfilment providers
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Website hosting and e-commerce providers
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Email marketing platforms
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Analytics and advertising providers
We do not sell, rent, or trade your personal information to third parties.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and support marketing and advertising activities.
You can manage or disable cookies through your browser settings, although doing so may affect certain website functionality.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorised access, disclosure, alteration, or misuse.
Your Rights
Subject to applicable Australian privacy laws, you may request to:
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Access the personal information we hold about you
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Correct inaccurate or outdated information
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Request deletion of your personal information where legally permitted
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Withdraw your consent to receive marketing communications
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: